TQM International
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Technology & Innovation

Smarter Logistics. Powered by Technology.

Technology & Innovation

We combine operational excellence with digital technologies and Artificial Intelligence (AI) to deliver greater visibility, smarter decision-making and more efficient supply chain operations.

Capabilities

Smarter Logistics. Powered by Technology.

Real-Time Shipment Visibility

Live tracking across every shipment and vehicle, from pickup to proof of delivery.

AI-Driven Analytics

Artificial Intelligence that surfaces insights to optimize routes, capacity and performance.

Customer Portal

A dedicated portal to book, manage and monitor your shipments in one place.

Digital POD

Electronic proof of delivery, signed and available instantly.

Fleet Tracking

GPS-enabled fleet visibility with live status across the network.

Performance Dashboards

Reporting and KPI dashboards that support smarter decisions.

Visibility

Real-time shipment tracking and supply chain visibility in Saudi Arabia

Every TQM truck carries GPS telematics that reports position, stops and — for refrigerated vehicles — cabin temperature every few minutes. Operations teams see live ETAs and receive alerts for delays or temperature drift, and customers get a tracking link for each consignment at booking.tqmint.com/track. For international freight, milestone tracking covers booking, departure, arrival, customs lodgement, clearance and delivery.

Electronic proof of delivery captures the receiver's name, signature, photo, time and GPS location on the driver's device and is available to you within minutes — with the temperature record attached for cold chain shipments. It resolves disputes, speeds up invoicing and satisfies SFDA and retailer audit requirements.

In the warehouse, barcode scanning at receipt, put-away, pick and dispatch keeps stock accuracy above 99 percent, and the customer portal shows inventory by SKU, batch and expiry in real time. Dashboards report on-time delivery, first-attempt success, cost per delivery, damage rate and stock ageing by lane and customer.

Integrations

Connect TQM to the systems you already use

  • Booking and tracking API for your ERP or TMS
  • E-commerce connectors: Salla, Zid, Shopify, WooCommerce
  • Automatic status webhooks and SMS/WhatsApp customer notifications
  • Warehouse inventory feeds by SKU, batch and expiry
  • ePOD documents and temperature logs delivered to your records
  • ZATCA-compliant e-invoicing on every shipment
AI & data

Where AI actually helps in logistics

Practical, measurable applications — not buzzwords.

Route optimisation

Sequencing multi-drop routes in Riyadh, Jeddah and Dammam to cut kilometres, fuel and failed attempts.

ETA prediction

Live ETAs that learn from traffic patterns, dock waiting times and border clearance history.

Cold chain anomaly alerts

Detecting temperature drift before it becomes an excursion, and flagging units that need service.

Demand and capacity forecasting

Forecasting Ramadan, Eid and sales-event volumes so trucks, drivers and warehouse labour are booked early.

Exception management

Surfacing the few shipments that need attention today instead of scrolling through hundreds that do not.

Data security

Role-based access, encrypted transport, audit logs and data hosted in compliance with Saudi regulations.

FAQ

Technology questions

How do I track my shipment with TQM International?

Enter your waybill or booking number at booking.tqmint.com/track. Truck loads also come with a live GPS link from our operations desk, and courier parcels send SMS or WhatsApp updates at pickup, out-for-delivery and delivered.

Can TQM integrate with my online store or ERP?

Yes. We offer a REST API and ready connectors for Salla, Zid, Shopify and WooCommerce, plus file-based integration for ERPs. Orders flow in automatically, and status, ePOD and inventory flow back.

Is electronic proof of delivery accepted for audits?

Yes. Our ePOD records signature, photo, time and GPS location, and for cold chain shipments attaches the temperature log. It is routinely accepted by retailers, SFDA-regulated customers and auditors.

What reports do customers receive?

Monthly dashboards covering on-time delivery, first-attempt success, cost per delivery, damage and returns rates, stock accuracy and utilisation, broken down by lane, city and customer, with a review call from your account manager.

Is my data secure?

Access is role-based and logged, data is encrypted in transit, and systems are hosted in line with Saudi data regulations. We never share customer data with third parties beyond what is needed to complete a shipment.